Quality of social services

An important milestone in the development of social support services and encouragement of their quality was the Law on Social Services, which was adopted in 2006 (Social Services Act No. 108/2006 Coll. with effect from 1. 1. 2007 and Decree No. 505/2006, in which are embedded quality standards of social services).

 

National Training Fund implemented for the Ministry of Labour and Social Affairs following projects in the field of social services quality:

  • 999 – 2000: „Development of Minimal Standards for Individual Groups of Social Services“
  • 2000–2001: „Methodology of Quality Evaluation in the Social Care Institutions Directly Managed by the Ministry of Labour and Social Affairs“
  • 2001: „Methodology of Quality Evaluation of Services Provided in Residential Services (i) Supported Living, Sheltered Lousing, (ii) Shelters "
  • 2001: „Establishment of Standard Methodology for Quality Evaluating of Social Intervention Services – Counselling“
  •  2001: „Training Methodology for Secretaries, Evaluators and Senior Supervisors of Quality in Residential Social Services“
  • 2001: „Project Quality Control of Social Services Provided by Recipients of Grants from the State Budget for 2001“
  • 2000 – 2003: Czech-British project „Supporting the Ministry of Labour and Social Affairs in the Reform of social Services“

 

Further projects in the field of quality development implemented by National Training Fund:

  •  from 2004 till now: implementation of quality standards, training of staff in social care services in the frame of projects financed by European Social Fund in the regions of Central Bohemia, Vysocina, Prague and Zlin.
  •  2009: „Analysis of Social Services for Senior Citizens in Central Bohemia“
  • 2010: „Mapping out and Comparing the National System of Foster Care with Systems of Foster Care in Selected European Countries”
  • 2010: „Support the Development of General Quality Standards for Residential Institutional and Protective Services Directed by the Ministry of Education“ and  „Pilot Verification of General Quality Standards for Residential Institutional and Protective Services“
  • from 2005 till now:  Activities of the Certification Agency for the Government Council for Coordination of Drug Policy. Certification of professional competence in services for drug users is understood to mean an evaluation and formal recognition of the fact that the provided services are in line with the defined quality and complexity criteria (standards). It is the process of evaluation of the services or their parts by external evaluators based on the criteria specified in approved standards as well as the process of granting/not granting a certificate of compliance. Certification is a prerequisite for the grant of service drug policy from the state budget.

Participating:

CEKAS

Projects

Project “Professional voluntary work with children and families at risk in the Czech Republic”

Active project
In 2014 civic association HoSt Home-Start Czech Republic (further mentioned as „HoSt“) in the
partnership with the Centre for the Quality and Standards in Social Services, one section of the
National Training Fund has got project focused on professionalization of voluntary work with
endangered children and families. The project succeeded among huge competition and is fully
financed by THE VELUX FOUNDATIONS from Denmark. 
More information here.

The project ”Street Work for Children and Youth”

Active project
Support of Social Work with At-Risk Children and Youth at the Area of Prevention of Pathological Phenomena Focussed on Clients' Work-Skills Training (Social Entrepreneurship) and Mobile Social Work in Excluded and Remote Areas.
At the turn of the years 2012 and 2013 the Centre for the Quality and Standards in Social Services, one section of the National Training Fund in the partnership with the Czech Streetwork Association has got a large project focused on children and youth at-risk. The project was awarded and is generously financed by THE VELUX FOUNDATIONS from Denmark. We are very happy to say that our organizations have succeeded among more than 200 projects.
More information here.

Project "Playing with Stories" – a new method to involve the child in decision-making processes

Active project
CEKAS at the National Education Fund, jointly with a professional partner, HoSt – Home-Start Czech Republic, has been awarded a grant for its project from the small grant scheme of the Programme CZ04 – Children and youth at risk, which is part of EEA Funds 2009 – 2014. 
More information here.
 

Certification Agency of the Executive Board of the Government Council for Drug Policy Coordination

Active project

Certification of professional competence in services for drug users is understood to mean an evaluation and formal recognition of the fact that the provided services are in line with the defined quality and complexity criteria (standards). It is the process of evaluation of the services or their parts by external evaluators based on the criteria specified in approved standards as well as the process of granting/not granting a certificate of compliance. 

Services for social care providers

Active project

NVF – CEKAS offers support in the introduction of quality standards in social care services and their further development.

Certified education of providers of social services in the region of Vysocina

Completed project

The objective of the project is through the implementation of educational programs increase competence of individual groups of workers and their professionalism in order to provide quality services based on individual needs of users and respect the protection of their rights.

Supporting process of social services quality development in the region ofVysocina

Completed project

The project aims is to focus attention on the process of providers meeting the obligatory requirements for social service providers. On the basis of quality self-assessment will be planned and implemented concrete measures to fulfill the legislative requirements.

Good practice in the field of quality of services for drug users

Completed project

Certification process of services for drug users has been launched by Resolution of the Czech
Government No. 300/2005 from June 1, 2005. This day is an important milestone for drug
policy of the Czech Government. The certification process is an unique system of quality
evaluation of social services that has not analogy and it is field in which Czech Republic can
hand over experience to other EU countries.